211
Real people. Real support. Connecting you to essential services across your community.
Every day people in our community are facing issues that, if left unsolved, can lead to a downward spiral. United Way 2-1-1 is our way of connecting people in need to resources as quickly and as efficiently as possible, 24 hours a day, seven days a week.
Help Starts Here
Louisiana 211 is an easy-to-remember phone number linking people in need to relevant information. When you call 211, you will speak with a trained Information and Referral Specialist who will help you access the exact service you need. By maintaining an accurate database of public and community-based resources, Louisiana 211 connects you to basic services and even at times of disaster. You can also use the Online Service Directory to search for resources near you.
United Way of Northwest Louisiana is a proud partner of Louisiana 211 and works closely with the Louisiana Association of United Ways to bring this service to our area.
Need Help?
If you need assistance don't hesitate to reach out. If you prefer to text hit the button below and send your zip code to get paired up with one of our regional referral specialist.
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Food Security
Shelter Access
Rent/Utility Assistance
Victim Support
Employment Support
Transportation
Education
Financial Literacy
Healthcare
Legal Assistance
Substance Abuse
Support Groups
One Connection. Countless Community Resources
Through a single access point, individuals and families can connect to essential services such as food, shelter, and clothing; rent and utility assistance; crisis intervention for domestic violence, sexual assault, and suicide; and job training and career support. Additional resources include transportation, education, financial literacy, healthcare, legal assistance, childcare, substance abuse treatment, support groups, and more—all designed to support stability and well-being.
When You call, WHo answers?
Calls to 211 are answered by trained Information and Referral Specialists at a centralized call center in Louisiana, ensuring every caller is heard and supported. Each call is carefully assessed and directed to the most relevant providers within the caller’s geographic area, connecting individuals and families to the right resources for their specific needs.
Our Service areas
Supporting Louisiana
Proudly serving the NWLA Region
Proudly serving communities across Northwest Louisiana, including the parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster.